The Market Lavington Museum

Access Policy Statement 2015

Policy review procedure:

We will review the access policy every three years to ensure it is in line with national guidelines and standards.

The Museum will incorporate actions that arise from this policy in its three year forward plan.

This policy is due for review on: March 2018


The Museum seeks to collect and interpret items that celebrate the history of Market Lavington and Easterton and is committed to encouraging participation in cultural activities by local communities and visitors, for the benefit and enjoyment of all.


We define access as something that is made possible when physical, cultural, social, financial, intellectual, psychological and emotional barriers are removed or reduced.


The Market Lavington Museum aims to provide the widest possible access to its museum, collections and services to enable audiences from all sections of the community to enjoy use of the museum. We will provide access to services in the wider community and within the museum we will aim to provide independent use wherever possible.

Our policy is to build accessibility into everything we do to develop and improve the service. Our commitment is long term and our policy is to make continuous improvements as our resources permit.

Our commitment to accessibility extends to our volunteers as well as visitors.

To eliminate barriers and ensure equality of access we will consider the following forms of accessibility:

·         Physical – to enable people with physical disabilities to reach and appreciate every part of the museum. To take into account the needs of the elderly and of people caring for young people. Where this cannot be achieved stewards will bring items, or photographs to such visitors.

·         Sensory – to enable visitors with impaired vision or hearing to enjoy the museum’s building and collections.

·         Intellectual – we recognise that people have different learning styles and we will provide interpretation in a range of learning styles. We also aim to ensure people with learning difficulties can engage with and enjoy the museum and the collections.

·         Cultural – to consider the needs of people for whom English is not a first language, or whose knowledge of English history and culture may be limited.

·         Attitudinal / Emotional – to ensure the museum environment and museum staff are welcoming to visitors from all sections of the community. We will also aim to ensure people of Market Lavington and Easterton feel the museum is of significance to them.


We aim to provide equal access to the Museum and our facilities for all visitors. It must be appreciated that as a 1846 building some physical adaptations are impossible to undertake. Nevertheless we are constantly working towards improving the facilities available to visitors with disabilities. We actively try to make our collections accessible even when our buildings are not, through a policy of bringing the collections to people who have physical disabilities.


Our staff are committed to increasing public access to the collections and information and to increasing knowledge and understanding of Market Lavington and Easterton.

We will provide varied means of access to the collections, including displays, handling sessions, outreach sessions, publications and events.

To increase access to the collections not on display we offer behind the scenes tours, web-based resources and access to volunteers

We will provide levels of information and interpretation to suit a range of audiences and abilities. We will ensure that the presentation and labelling of displays respects a diversity of background.

We will develop our handling collections and loans.

We also make some of our collection available via the blog, outreach events and loans to other museums.


The Market Lavington Museum will provide learning opportunities for different audiences and levels of ability and tailor our programme to the needs of specific groups. We will identify and develop partnerships with a range of educational and community organisations to ensure that our activities continue to cater for the widest possible audiences.


Our stewards will assist and welcome all visitors. They will be available to help people understand and enjoy the collections.

We will consider the comfort of our visitors by directing those in need to toilets in the nearby Old School.

We will develop appropriate signage and navigation tools to suit a range of audiences.


We will develop publicity material on request in alternative formats for a range of needs and languages.

We will provide a range of ways that people can communicate with us.